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We encourage you to read these terms and conditions carefully. If you have any questions or require further clarification, please do not hesitate to contact us.
For proper viewing, you can download a copy at any time below.
Terms & Conditions
These general conditions apply to all services offered by Gestoraz to its customers, both natural persons and legal entities (hereinafter “you” or “your” or “customer”). By using our services or entering into an agreement with us, you confirm that you have read, understood and agree to these terms and conditions.
This is who we are:
1. Services
Gestoraz provides administrative support services to individuals and businesses. Our services include, but are not limited to:
We act as an intermediary between you and various government agencies, third parties and parties involved in real estate transactions. While we are committed to providing a smooth service, we have no control over the final decisions or actions of these agencies or parties and cannot guarantee specific results.
2. Responsibilities
It is essential that you provide us with all data and information necessary for the performance of our services in a timely manner. You guarantee that all information provided by you is accurate, complete, current and that you have the right to provide it. If there are any changes to your information, you must notify us immediately.
You declare that you are over 18 years of age and/or have sufficient legal capacity to enter into a contract. If you are acting on behalf of a company, you guarantee that you are authorized to represent the company.
3. Declarations and Confirmations
You represent that you have not authorized or permitted anyone else to apply for or use a NIF or equivalent tax identification number on your behalf.
4. Waiver of Right of Withdrawal.
In accordance with Article 103(a) of the Royal Legislative Decree 1/2007 of November 16 (concerning the approval of the revised text of the General Law for the Defense of Consumers and Users and other supplementary laws), you expressly agree that we will begin to perform the Services before the 14-day statutory withdrawal period has expired.
You acknowledge that you thereby lose your right of withdrawal once the contract has been fully performed. If the services have been partially performed at the time of withdrawal, you are obliged to reimburse the work already performed and the associated costs.
5. Terms of payment
All payments for our services are charged in advance and must be made online using the payment methods available on our website.
6. Brokerage Services
In our brokerage services, we mediate the formation of agreements related to real estate. We strive to provide accurate and up-to-date information about the real estate on offer. However, since we rely on data provided by third parties, we cannot guarantee that all information is complete, accurate and free of errors.
You understand and accept that it is your responsibility to conduct your own due diligence. We recommend that you consult an independent lawyer or financial advisor before making any decisions regarding real estate transactions.
Our role is limited to facilitating communication and negotiations between the parties involved. Any agreements are made directly between buyer and seller, or tenant and landlord.
7. Business Formation Services
In our company formation services, we offer support in setting up your business in Spain. This includes:
You recognize that setting up a company in Spain is subject to complex legal and tax regulations. We act as facilitators in this process, but cannot guarantee that the incorporation will be successful or completed within a specified time.
You are responsible for providing complete, accurate and timely information necessary for the company formation. Any delays or errors due to incorrect or incomplete information are your responsibility.
We strongly recommend that you seek independent legal and financial advice regarding the establishment and operation of your company in Spain.
8. Limitation of Liability
Gestoraz is not a bank, accountant, tax/investment advisor or law firm. We act as an intermediary and facilitate the process of collaboration with financial and legal professionals. For advice on your specific situation, we recommend that you contact an attorney or financial professional.
We strive to perform our services with the utmost care and professionalism. However, we are not liable for:
Our total liability to you will never exceed the amount you paid for the relevant service.
9. Application for Digital Certificates.
When applying for a Digital Certificate, we provide support throughout the application process.
From the moment the digital certificate application is submitted, you are fully responsible for the use, management, and security of the certificate. Gestoraz is never responsible or liable for any actions, transactions, or activities performed with the certificate.
You acknowledge that misuse or careless use of the certificate may have legal consequences, and you are responsible for all the outcomes of such use.
10. No Refunds
No refunds will be issued after we have begun to perform the services, regardless of the reason for cancellation by the customer or the outcome of the requested service. This policy is in accordance with Article 103(a) of Royal Legislative Decree 1/2007 of November 16.
11. Intellectual Property.
All intellectual property rights relating to our website, platform, services and any materials provided by us are vested exclusively in Gestoraz or our licensors. You may not copy, distribute, disclose, reproduce or otherwise exploit any of these materials without our prior written consent.
12. Data Protection and Privacy.
We process your personal data in accordance with the General Data Protection Regulation (AVG) and the Spanish Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD). Your data will be used exclusively for:
We will not share your personal data with third parties, except when necessary for the performance of the services or required by law. You have the right to access, correct, delete and restrict the processing of your personal data.
In addition, you have the right to data portability and the right to object to processing. For questions or requests regarding your personal data, please contact us at hola@gestoraz.com.
For more information on how we handle your personal data, including retention periods and security measures, please refer to our privacy policy on our website.
13. Changes to the Terms and Conditions.
Gestoraz reserves the right to modify or supplement these Terms and Conditions at any time. Amendments will take effect at the time of publication on our website. If you do not agree to the amended terms, you have the right to terminate the agreement from the date the amended terms take effect.
14. Applicable Law and Jurisdiction.
These Terms and Conditions and all agreements between Gestoraz and you shall be governed exclusively by Spanish law. All disputes arising out of or related to these terms and conditions or agreements shall be submitted to the competent courts in Valencia, Spain, unless mandatory law provides otherwise.
Last updated: 01/10/2024
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